What is the Virtual Y?

The Virtual Y is our first-ever Virtual YMCA branch. This members-only experience for fitness, wellbeing, learning, and virtual social interaction is broadcast from our branches to everywhere the internet reaches. The Virtual Y offers many of the same experiences of a brick-and-mortar Y, but from the convenience of your home or wherever you happen to be.

The Virtual Y currently offers virtual fitness classes five days a week, an ever-growing on-demand video library, virtual seminars and events, virtual wellness programs, creative writing and visual arts classes and programs, and more. We are growing and expanding, and look forward to serving you 24/7 for many years to come.

We have answers to many of your questions below.

Please email virtual@ymcacny.org if your question is not addressed here!

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What live fitness classes are you offering on Virtual Y?

Virtual Y currently offers live virtual fitness classes in the following categories: AOA (Active Older Adults) Forever Strong, Les Mills Body Pump and Body Combat, Strength Express, Yoga, and Pilates. We're currently outfitting several of our in-person studios with hy-flex digital technology. Once this process is complete, we'll be able to deliver more of your favorite LIVE fitness classes on the Virtual Y. Stay tuned! 

Are you offering virtual options to in-person Healthy Living programs too?

Yes! Nearly all of our Healthy Living programs are currently being offered virtually or in a hybrid format. These programs include cancer survivor programs, personal training, Diabetes Prevention, Arthritis, and Blood Pressure Monitoring.

For more information on Healthy Living programs, please contact Jessica DesRosiers, Senior Director of Health Strategies, via e-mail or by phone at (315) 474-6851, ext.338.

Who can access Virtual Y?

Virtual Y is for ALL YMCA of Central New York active members and team members. Virtual Y is included in membership at no additional charge.

How can I access Virtual Y?

Members will be able to complete workouts from their mobile phone, tablet, or laptop and even cast them to view on their large screen TVs at home. Visit ymcacny.org/virtualy to login. This members-only experience will be accessible from our website by using your YMCA of CNY membership and online account.

I can’t log in because I’m having issues with my password.

You’ll need to set your password the first time you log in, and we’re happy to help. The easiest way to set or reset your password is to contact your primary branch, or email virtual@ymcacny.org. We’ll send you a link to reset it. Once you set your new password, please return to ymcacny.org/virtualy to log in.

If you are feeling computer savvy and would like to try on your own first, please follow these steps to set your new password:

  • Visit https://ymcacny.org/myaccount. Please enter the email associated with your YMCA account, and click “Submit.”
  • On the next screen, please click on the blue “Forgot Password” link.
  • On the next screen, please click the blue link that says “Email me a password reset link.” Please DO NOT select the one-time code option or click “Submit.”
  • Please check your email. If you do not see the email, please check your junk or spam folders. Follow the link in the email to set the new password.
  • Once you set your new password, please return to ymcacny.org/virtualy to log in.
I’m having problems logging in and I don’t know why.

We’re happy to help! Please contact virtual@ymcacny.org with your full name, a brief description of what is happening, your phone number, and times you are available to speak over the phone. Our Director of Virtual Programs and Membership Services will call you as soon as she is able.

Is Virtual Y a separate membership?

No. Virtual Y is a part of your YMCA of Central New York membership.

Is there a digital-only/Virtual Y-only Membership option at YMCA of Central New York?

Not at this time. Virtual Y is a part of our YMCA of Central New York membership. 

Will Virtual Y be expanding beyond its current online program offerings?

Yes! The YMCA of Central New York is exploring new ways to bring the Y into your homes, onto your screens, and wherever you may be. Please stay tuned for more updates coming in 2022, and reach out to virtual@ymcacny.org if you have any suggestions or feedback!

Is there a trial available for Virtual Y?

Not at this time. Our Director of Virtual Programs and Membership Services would be happy to give you a tour over Zoom. Please contact her at virtual@ymcacny.org.

I'm using Internet Explorer. Why isn't Virtual Y working?

The video player that powers Virtual Y, YouTube, no longer supports Internet Explorer. Please use a different web browser (Safari, Google Chrome, Firefox).

Is Y360 going away?

We understand how valuable the Y360 videos have been to members since early 2020. Y360 has changed its structure, which no longer includes access for YMCA of Central New York. However, we are excited to provide you with ongoing live fitness classes five days a week, and an ever-growing list of on-demand videos featuring our own instructors and instructors from YMCA’s across the country. We're committed to helping you reach your health and well-being goals, and will continue to expand our offerings as quickly as we are able. Virtual Y is dynamic. We’d love to hear from you as we grow.

What virtual programs do you have for kids?

Check out the "Kids & Family" category for art, creativity, and movement videos made by Y friends from CNY and across North America! 

Where can I find a schedule of upcoming classes?

For Virtual Y members, you can view our upcoming classes inside Virtual Y by clicking the "Schedule" link in the magenta menu near the top of the page. Virtual Classes are also listed in GroupEx Pro and our app, but you will need to log in to the Virtual Y to participate. 

We also post our fitness schedules to our facebook page, which is accessible to all. For nonmembers who want to schedule a virtual tour or learn more about the Virtual Y, please contact virtual@ymcacny.org.