To our Members,
We want to let you know about an important issue affecting our Therapy Pool at the Hal Welsh East Area Family branch. In early May, the boiler that powers the pool's heating system began experiencing significant failures. Since then, our Facilities team—along with our trusted vendors—has been working diligently to keep the pool operational.
After diagnosing the issue, we moved quickly to order a replacement boiler. However, due to supply chain delays, installation of the new unit is tentatively scheduled for the week of June 9. Until then, water temperatures in the Therapy Pool may continue to fluctuate, and we know this impacts your experience.
Please know that we are doing everything we can to maintain water temperatures and minimize disruption to Water Fitness classes during this time. We truly appreciate your patience and understanding as we work through this challenge.
We’ll continue to share updates as we receive more information. Thank you for being part of our Y community.